PRIVACY
Website enquiry privacy notice.
This notice explains how information submitted through the ITA Living website enquiry form is used.
Information we collect
When you make an enquiry, we may collect your name, email address, phone or WhatsApp number, preferred move-in date, expected length of stay, number of occupants, enquiry type, agency or company name where applicable, your message and basic technical submission information generated by the website or hosting service.
How we use it
We use the information to respond to your accommodation enquiry, discuss availability and rates, arrange viewings, and communicate with you about a possible tenancy or agency enquiry. We do not sell enquiry information to advertisers.
Consent
The website asks for your consent before an enquiry is submitted. You may withdraw that consent for future use of your enquiry information by contacting us, subject to any information we need to retain for legal, contractual or legitimate administrative reasons.
Service providers and international processing
We use service providers to host the website and process form submissions. These providers may process or store information outside Vietnam as part of providing their services. We limit access to information to what is reasonably necessary for the enquiry and related administration.
Retention
Enquiry information is retained only for as long as reasonably necessary to deal with the enquiry, follow up on a possible tenancy, meet legal or administrative requirements, or resolve a dispute. Information that is no longer required should be deleted or anonymised.
Your requests
You may contact us to request access to, correction of, or deletion of your enquiry information, or to ask a privacy question. Some requests may be subject to applicable legal requirements or exceptions.
Contact
Email: enquiries@itacollective.com